Trauma‑informed, neurodiversity‑affirming consultancy across the UK 

Supporting families, services, and commissioners with training, governance, and lived‑experience insight. 

 Transforming lives with insightful solutions

At JSH Insights Ltd, we believe clarity builds trust. This Legal Hub brings together all of our key policies and terms in one place, so you can see exactly how we work, what we stand for, and how we keep you safe. Each document is written in plain English, with downloadable versions available for your records

Legal Hub

Terms & Conditions

JSHTC‑01 Family & Individual Support – Terms & Conditions
Clear guidance on how sessions work, payment, cancellations, and confidentiality

Read full T&C's

JSHTC‑02 Professional & Contracted Services – Terms & Conditions
The framework for supervision, training, consultancy, and speaking engagements.

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 Policies

JSHPolicy‑01 Privacy & Data Protection
How we handle your personal information in line with UK GDPR and the Data Protection Act 2018. 

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JSHPolicy‑02 Accessibility Statement
Our commitment to making services and materials accessible to everyone.

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JSHPolicy‑03 Safeguarding Policy
How we protect children, young people, and adults at risk.

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JSHPolicy‑04 Equality, Diversity & Inclusion (EDI) Policy
Our values and commitments to fairness, respect, and inclusivity.

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JSHPolicy‑05 Complaints & Feedback Policy
How to raise a concern or share feedback, and how we’ll respond.

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All documents reviewed and republished October 2025

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